We see a lot of grumpy courier drivers, but the Nautica delivery guys are always happy, positive, and helpful. We also appreciate how the Nautica guys are always happy to save the ladies here and grab the heavy items for us!
Having Brooke away gave us full appreciation of her. We appreciate how friendly and helpful she is and how she somehow manages all our panic requests faultlessly. I guess you don’t notice how well someone can handle your codes (even the stupidly long ones) and products until they’re not there. I really don’t know how she doesn’t drink coffee; she is superhuman! We appreciate you, Brooke!
Paterson Trading Ltd
We have worked with Nautica Shipping from 2017 and have continued to be astounded by their high levels of professionalism and communication on each and every job. Their commitment to ensuring we continually have the best possible experience and result sets them aside from the rest.
Gerry and his entire team are a pleasure to deal with, always going above and beyond to ensure we are always kept up to date throughout the whole shipping process.
As dealers of high value vessels, we need to work with a shipping agent we can fully trust and we would not use anyone other than Nautica Shipping.
Sarah & Conrad Gair
36 Degrees Brokers
The team are always willing to help and follow through with all requests.
Very thorough and able even with the most confusing/tricky situations!
Very timely replies with emails and communication
The warehouse team always greet us with big friendly smiles anytime we need to pop out there!
Returns process could be faster- I often need to chase for a return to be processed after receiving chase emails from customers waiting for their refund. Something we could work on maybe.
To summarise- we couldn’t run our business without an amazing logistics team and we appreciate you all!
We have worked with Gerry and the team at Nautica since their inception. Their personal level of service, professional communication and commitment to going above and beyond to ensure timely deliveries is a rarity in this industry. We wouldn’t use anyone else.
Luke Crowther - Director
Nautica Shipping has been working with Franklins since May 2017. Franklins relies heavily on the efficient and cost effective movement of its international stock. Nautica has a proven track record here. I would highly recommend Nautica shipping to prospective importers.